Cookies Policy

Effective Date: 1, May, 2025

This Cookies Policy explains how Vuetra B.V. ("Vuetra", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website, use our mobile application, or interact with our browser extension. It outlines what these technologies are, why we use them, and your rights to control their use.

Vuetra B.V. is a company registered in the Netherlands with its principal place of business at Nijverheidsstraat 7, 7772 TP Hardenberg. As part of our commitment to privacy and compliance with European data protection law, including the General Data Protection Regulation (GDPR) and the Dutch Telecommunications Act (Telecommunicatiewet), we provide transparency about how cookies are used and offer you meaningful choices about how your data is handled.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, recognize your device on future visits, maintain session state, and support analytics, personalization, and security features. In addition to cookies, we may use local storage, web beacons, pixels, or similar technologies to achieve the same purposes.

Why We Use Cookies

Vuetra uses cookies to ensure the proper functioning of our platform, improve your user experience, and analyze platform usage. Some cookies are necessary for core functionality, such as maintaining secure logins, remembering settings, or enabling account features. Other cookies help us understand how users engage with our charts, data feeds, and tools so we can continue to improve performance and reliability. We may also use anonymized data to support AI model optimization and to detect platform misuse.

Types of Cookies We Use

We categorize our cookies as follows:

Essential cookies are required for the operation of our platform. They allow you to log in, manage subscriptions, secure your session, and access essential services. These cookies cannot be disabled through our cookie banner, as they are strictly necessary.

Functional cookies enhance your experience by remembering preferences such as theme settings, chart templates, and language selections. They are not essential, but they enable a more customized experience.

Analytical cookies help us measure traffic and understand user behavior on the site. We use internal tools and, in some cases, third-party analytics providers to gather aggregated, anonymized data about visits, clicks, feature usage, and technical performance. These insights help us identify problems, refine features, and prioritize improvements.

Third-party cookies may be set by services integrated with Vuetra, such as content sharing tools, embedded charts, or single sign-on providers. Vuetra does not control the use of these cookies and encourages users to review the relevant third-party privacy policies for more information.

Advertising cookies are not currently used by Vuetra. If we introduce advertising features in the future, we will update this policy accordingly and provide an explicit opt-in mechanism.

Consent and Control

On your first visit to our website, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies. Your preferences are saved and can be modified at any time via the “Cookie Settings” link available in the website footer or settings menu. Essential cookies cannot be disabled as they are required for platform security and functionality.

You can also manage cookies at the browser level. Most browsers allow you to view, delete, or block cookies through their privacy settings. Please note that disabling certain types of cookies may affect your ability to use parts of our platform.

Cookies in the Mobile App and Browser Extension

Our mobile application and Chrome extension use local storage and analytics tools to preserve settings and measure feature usage. While these tools function similarly to cookies, they are stored and accessed differently based on device environment. We collect this data solely to support product functionality, ensure security, and improve performance.

Data Retention

Cookies are retained on your device for varying lengths of time depending on their type. Session cookies are deleted automatically when you close your browser. Persistent cookies may remain on your device for a defined period unless manually deleted. Vuetra does not associate cookie data with personally identifiable information unless you are logged in and actively using the platform.

Changes to This Cookies Policy

We may update this policy from time to time to reflect changes in technology, law, or our use of cookies. When we do, we will revise the effective date above and, where required, seek renewed consent. We encourage you to review this policy periodically to stay informed about our use of tracking technologies.

Contact Us

If you have any questions about this Cookies Policy or wish to exercise your data protection rights, please contact us at support@vuetra.com. You may also write to Vuetra B.V., Nijverheidsstraat 7, 7772 TP Hardenberg, the Netherlands

Vuetra Support Team

Email: support@vuetra.com

Registered Address: Nijverheidsstraat 7, 7772 TP Hardenberg, Netherlands

Chamber of Commerce number: 94510288

BTW (VAT) number: NL866803762B01